We are here to help you
Are you worried about your child’s use of substances?
You’re not alone. This free online chat or call hotline is available 24/7 to support you and provide guidance and counselling services.
Call 1 866 381-1511 or
It’s easy to use:
Online Chat – Click on button, read the terms of agreement – type in “Agree” and then type in “I’m on the Drug Free Kids Canada website and I am looking for free counselling. ”
Phone Hotline – Say “Agree”, and then say “I’m calling the Drug Free Kids Canada hotline and I am looking for free counselling.”
In both cases, you will have to provide information to open up a file and schedule an appointment with a specialist.
Still hesitant to chat?
Select from the list below to explore additional information that will help you make the decision that’s right for you.
- I’m not sure I’m ready to speak to someone about these issues
- How long might I spend on the chat/call?
- I’m concerned about privacy
Get support when you need it the most
The Parent Support Hub gives you immediate, free access to care representatives who are available 24/7 to answer your questions and concerns about your child’s drug use, guiding you to relevant resources and immediate or schedule short term counselling tailored to your needs.
Whether you want to help a young person address their substance use, support their efforts to overcome problematic substance use, or simply need support through a challenging time, this free service can help guide you through the relevant information and resources available, and refer you to a mental health professional for family or individual counselling at no charge.
Care representatives will listen to your concerns, challenges, and problems and propose a course of action along with a list of helpful resources specific to your situation. They will also help you access a counsellor to provide immediate counselling support or schedule short term counselling sessions, together with your child or individually.
The Parent Support Hub is powered by TELUS Health and is a 24/7 free service available for people across Canada.
Please browse through our Privacy Policy for any questions about this service.
Click on the image to download the Parent Support Hub poster for your office, school or health unit.
